We’re h!ring: 1st Line Support Administrator

Do you dislike the mess in the server lab or elsewhere? How about getting a chance to take care and tidy up one and to prove and develop yourself within an international company? It is our pleasure to offer a vacant job position for a customer of ours. They need a reliable person for the position of System administrator.

The Responsibilities

  • Provide day-to-day 1st line support at our division in Sofia
  • Escalate tickets when needed to 2nd and 3rd line support based in Poland ensuring communication is maintained throughout process
  • Identify and resolve issues following agreed procedures and using tools to collect agreed performance statistics
  • Setting up and configuring new laptops and desktops according to corporate standards
  • Creating and taking care of purchase requisitions for IT hardware/software
  • Taking care of LAN/WAN/VPN installation
  • Maintain an inventory of computer hardware and software (including licences

You will perfectly fit, if you have:

  • Very good knowledge of Windows OS (especially XP/7/8/10) in the area of configuration and fault elimination
  • Active Directory experience
  • Experience with configuration and installation of various network devices (routers, switches, access point)
  • Experience with installing software and troubleshooting errors
  • Very good knowledge of MS Office (2007, 2010, 2013) in the area of its configuration and maintenance
  • Experience with diagnosis and elimination of software and hardware faults
  • Upper intermediate level of English
  • Ability to work both in a team and independently
  • Ability to work under time pressure

We offer:

  • Attractive salary related to your experience and knowledge
  • The casual, startup-like atmosphere in the company with a flat structure
  • Professional development – possibility of working in the international company (the IT department consists of over 100 experts!), participation in trainings, challenging tasks
  • Friendly environment and cool team members 

Interested in cooperation? Send us your CV in English to: m.mancheva@ex-tempore.com